Returns and Refunds

Our products and services to you subject to the following conditions. If you make a purchase from our website or in person you accept these conditions. Please read them carefully.

Please read our product descriptions fully and make your selection carefully. In accordance with Consumer Law, Eraze does not offer an exchange or refund for change of mind, incorrect colour or choice.

The products we offer are all unique and individually made. The colour and finish will vary, with no two pieces being alike. Being handmade minor marks in the finish form part of the unique character of these handcrafted products and are not considered faults.

It is important to us that you have are happy with our products and even though we are sure you will be, If for any reasons you were to notice a fault in the product, please contact us via our email service


All claims must be made within 7 days of receipt of goods.